When do library users get notified of overdue materials?


Overdue notifications are determined by the Overdue and Lost Loan profiles in Alma.  The profiles are configured to apply based on a combination of loan status and item policy, and run at 4:00 pm every day. 

The tables in the Overdue and Lost Loan Configuration document outline the overdue notifications, blocks, and change to lost jobs for loans by item policy.

If a particular loan does not meet the criteria defined in the Overdue and Lost Loan profiles, no notice will be sent to the borrower.  If a loaned item does not include an Item Policy, the borrower will not receive overdue notifications, the item will never change to Lost, and the borrower will not have a block applied to their user account.

  • Last Updated Sep 05, 2023
  • Views 17
  • Answered By Amy Brinkley

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