I need to take a quick break. How can I let my fellow LOL Chat operators know I'll be unavailable?

Answer

When staffing LOL chat, there may be times you'll be offline briefly. Let your fellow operators know that you are away from your workstation, by setting your status in Libchat as "Set Away". 

Note: In addition to setting your status to away, it can be helpful to send a quick internal message to other LOL Chat operators letting them know if you will be away from your workstation for a long period. 

Libchat top menu with arrows to set away box

By selecting the "Set Away" button, your operator status light will turn from green to yellow, indicating you are unavailable. 

Libchat screen with arrow to operator status color

Reminder! Don't forget to de-select the "Set Away" status when you are back at your workstation. 

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  • Last Updated Apr 26, 2022
  • Views 45
  • Answered By Emily Bond

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